MTN Ghana’s General Manager for Mobile Financial Services, Eli Hini has said that MTN Ghana is collaborating with the Bank of Ghana to set up a special registry for the operations of mobile money agents in the country.
This development was revealed to Biztechafrica during an exclusive interview after the maiden edition of Mobile Money Agents Awards Night held at the luxurious Swiss Alisa Hotel in Accra.
According to him, the new Agent Registry is charged to monitor and manage the operations of mobile financial services agents to ensure that the unscrupulous ones who per their actions give the industry a bad name are always kept in check.
“The whole idea is to have a good view of all the agents in the industry so that we will be able to monitor their operation, and then when we pick up agents who goes against the rules and regulations of the industry we will blacklist and be able to manage to ensure that blacklisted agent don’t come back into the industry again. And so with registry we are able to have a full view, monitor, manage and ensure that we keep the taps on the bad nuts in the agent operations,” he stressed.
Eli Hini is hopeful that the mobile financial services industry come next year, will experience a tremendous growth and indicated that MTN Ghana’s focus will be on making sure that customers do more transactions, using the mobile wallets to pay for all their services.
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